Distance Sales Agreement
SIDES
This contract
SALES PERSON:
Title : Sinan Çorapları San. Trade Ltd. Sti.
Address : Terazidere, Sinan Sokak, Sinan İş Hanı, Güneş Cd. No:2, 34035 Bayrampasa/Istanbul
Telephone : : (0212) 501 51 11
E-mail : info@monsieurchaussette.com
(hereinafter referred to as the SELLER)
with
CUSTOMER:
Name/Surname/Title
If there is T.C. Identity No, Tax No
address
Telephone
(hereinafter referred to as the BUYER)
made in accordance with the following provisions.
SUBJECT OF CONTRACT
2.1.https://monsieurchaussette.co/(hereinafter referred to as the Web Site), the SELLER also carries out the sales and marketing of its products over the internet within its field of activity. The subject of this Agreement is the Consumer Protection Law No. 6502 and the parties who have the titles of consumers and SELLER regarding the sale and delivery of the following products ("Product/Products") that the BUYER has ordered electronically from the SELLER's Web Site and It is the determination of rights and obligations in accordance with the provisions of the Regulation on Distance Contracts.r.
2.2. BUYER, SELLER's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of withdrawal and how to use this right, the official authorities to which they can submit their complaints and objections, etc. The SELLER accepts and declares that he/she has been informed by the SELLER in a clear, understandable manner and in accordance with the internet environment (e-commerce), confirms this preliminary information in electronic environment and then orders the goods in accordance with the provisions of this contract.r.
https://monsieurchaussette.co/The preliminary information on the website, the membership agreement, the information text about personal data and the invoice issued on the order given by the BUYER are integral parts of this contract.
CONTRACT SUBJECT PRODUCT / PAYMENT / DELIVERY INFORMATION
PRODUCT INFORMATION:
The type, quantity, brand/model, color, quantity, sales price, payment method of the Good/Product/Service are as follows.
*Goods/Product type :
*Brand/Model :
Color
*Number of .
*Sales Price (without VAT) :
Shipping cost :
Payment method :
*Delivery address :
Person to be Delivered :
*Billing address :
3.1. The type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product/products purchased electronically are as stated above.
3.2. The person to be invoiced and the person making the contract must be the same.
3.3. The information contained in this contract must be correct and complete. The BUYER agrees to fully compensate for the damages that may arise from the inaccuracy or incompleteness of this information, and also the BUYER accepts any consequences and responsibilities that may arise from this situation. The SELLER reserves the right to stop the order until it is sure of the authenticity of the information given by the BUYER and when deemed necessary.
3.4. In cases where the SELLER detects a problem in the order, if the BUYER does not reach the BUYER from the telephone, e-mail and postal addresses given by the BUYER, it freezes the execution of the order until it reaches the BUYER and waits for the BUYER to contact him during this period. If no response is received from the BUYER within this period or the BUYER does not reach the SELLER, the SELLER cancels the order so that both parties are not harmed.
CONTRACT DATE AND FORCE MAJEURE
4.1. The contract date is the date the order is placed by the BUYER. is historical.ihidir.
4.2. Situations that do not exist or are not foreseen at the date of signing of the contract, that develop beyond the control of the parties and that make it impossible for the SELLER to partially or completely fulfill their obligations and responsibilities that they have undertaken with the contract or to fulfill them on time, obstacles that may arise during customs, the policies of the countries during export, State of emergency will be considered as force majeure (natural disaster, war, terrorism, uprising, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.).
4.3. SELLER force majeure or weather conditions that prevent transportation, extraordinary situations such as interruption of transportation and / or technical reasons, etc. If he/she cannot deliver the product(s) subject to the distance sales contract within the time limit, he/she is obliged to notify the BUYER within 3 (three) days. In this case, the BUYER may use one of the rights to cancel the order, replace the product(s) subject to the distance sales contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. If the BUYER cancels the order, the amount paid is paid to him within 14 (fourteen) days.
4.4. The party that occurs in the person of force majeure will be notified immediately and in writing to the other party. During the continuation of the force majeure, the parties will not be liable for failure to fulfill their obligations. While this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate this contract unilaterally.
RIGHTS AND OBLIGATIONS OF THE SELLER
5.1. The seller accepts and undertakes to fulfill the obligations imposed on him in this distance sales contract, except for force majeure.
5.2. Persons under the age of 18 (eighteen)https://monsieurchaussette.co/cannot shop. The SELLER shall be based on the correctness of the age specified by the BUYER in the contract. However, the SELLER shall not be held liable in any way due to the BUYER's incorrect writing of age.
5.3. The SELLER is not responsible for price errors caused by system errors and for promotion, price and all other errors that may arise due to the system, design or illegal interventions on the website of the SELLER. Based on system errors, the BUYER cannot claim rights and/or receivables from the SELLER.
5.4.https://monsieurchaussette.co/You can shop with a credit card (Visa, MasterCard, etc.).
5.5. The processing time of orders is not the moment the order is placed, but the moment the required collection is made from the credit card account. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.
5.6. In the event that the payment for the product(s) subject to the distance sales contract is made by the BUYER by credit card, all kinds of legal acts, including the unfair and unlawful use of the credit card by unauthorized persons, which may arise from the difference between the BUYER and the credit card holder or the person to whom the product will be delivered. The risk belongs to the BUYER. The BUYER accepts and undertakes that he will not make any claims from the SELLER in case of any damage in the aforementioned situations.
5.7. After the delivery of the product, in case the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair and unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault, provided that the product has been delivered to the BUYER within 3 days. It must be sent to the SELLER in In this case, the shipping costs belong to the BUYER.
RIGHTS AND OBLIGATIONS OF THE BUYER
6.1. The BUYER accepts and undertakes to fulfill the contract loaded to him in full. The BUYER accepts and undertakes that he/she has accepted the terms of the contract and will make the payment in accordance with the payment method specified in the contract.
6.2. The BUYER, on the website https://monsieurchaussette.co/, provides the name, title, full address, telephone and other access information of the SELLER, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of withdrawal and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has clear, understandable and appropriate information about the internet environment and confirms this preliminary information in electronic environment.r.
6.3. Depending on the previous article, the BUYER has read and informed about the order/payment/use procedure information at https://monsieurchaussette.co/, which includes the product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and confirms it electronically. declares that.
6.4. The BUYER agrees and undertakes not to damage the product and its packaging in any way whatsoever, and not to use it under any circumstances, and to return the original invoice and delivery note at the time of return, in case the BUYER wishes to return the product he has purchased.
ISSUES WHICH WAS INFORMED BEFORE THE BUYER
The BUYER confirms that he/she has been informed about the following issues by seeing and examining all the general-specific explanations on the relevant pages-sections of the website before the BUYER accepts this Agreement on the website of the SELLER and before placing the order or undertaking the payment obligation.
Title and contact information of the SELLER and current introductory information,
Purpose-appropriate tools-methods regarding the stages of the sales process and the correction of incorrectly entered information during the purchase of the Product/Products from the SELLER's website,
Confidentiality, data usage-processing and electronic communication rules applied to the BUYER's information applied by the SELLER and the permissions given by the BUYER to the SELLER in these matters, the legal rights of the BUYER, the rights of the SELLER and the procedures for using the rights of the parties,
Shipping restrictions stipulated by the SELLER for the Product/Products,
Payment method-means accepted by the SELLER for the product/products subject to the contract, and the total price of the Product/Products including basic features-qualities, taxes (total price to be paid by the BUYER to the SELLER, including the related costs)
Information on the delivery of the Product/Products to the BUYER and the shipping-delivery-cargo costs,
Other payment/collection and delivery information regarding the products and information regarding the performance of the Contract, the commitments and responsibilities of the parties in these matters,
Products and other goods and services that the BUYER does not have the right of withdrawal,
In cases where the BUYER has the right of withdrawal, the terms, duration and procedure of using this right, and if the right is not used in due time, the BUYER will lose its right of withdrawal,
For products with the right of withdrawal, if the product deteriorates or undergoes a change due to not being used in accordance with the instructions for use, normal operation or technical specifications during the withdrawal period, the BUYER's request for withdrawal may not be accepted and in any case it will be liable to the SELLER. It can collect an amount that it deems appropriate according to the defect or change in question, by deduction (offset) from the repayment to be made to the BUYER,
In cases where there is a right of withdrawal, how to return the Products to the SELLER and all related financial issues (return ways, cost and return of the Product price and reward points earned/used by the BUYER during the return, free products in campaign sales, other free/discounted/discounted opportunities provided) , gift vouchers, etc., including discounts and deductions that can be made without repayment to the BUYER, and additional collections from the BUYER, if not sufficient,
If the BUYER is a legal person, he cannot use his "consumer rights", especially the right of withdrawal, for the Products purchased for commercial or professional purposes (for example, bulk purchases are deemed to be of this nature in any case).
ORDER/PAYMENT PROCEDURE
8.1. ORDER:
8.1.1. The US Dollar amount (total installment amounts in installment transactions) of the products added to the shopping cart is processed over the bank POS after approval by the BUYER. For this reason, an order confirmation e-mail is sent to the customer before the orders are shipped. No shipment can be made before the Order Confirmation e-mail is sent.
8.1.2. Any disruption in the process or problems that may arise regarding the credit card are notified to the BUYER by using one or more of the telephone/fax/e-mail ways specified in the contract. If necessary, the BUYER may be asked to meet with his bank.
8.1.3. In the event that it is understood that the contractual goods cannot be supplied for an exceptionally justified reason and/or a stock problem is encountered, the BUYER is immediately informed in a clear and understandable manner, is asked which of his optional rights he uses, and if he approves, another product of equal quality and price can be sent to the BUYER. It can be expected that the product will be in stock or the other obstacle preventing delivery will be removed and / or the order can be canceled and a refund can be made.
8.1.4. In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the BUYER is informed of this situation and the total price paid and any documents that put him under debt, if any, are returned to him within ten days at the latest and the contract is canceled. In such a case, the BUYER shall not claim any additional material and moral damages from the SELLER.
8.2. PAYMENT:
8.2.1. After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair and unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, the BUYER shall receive the product delivered to him within 10 days. It must be sent to the SELLER as delivered, unused. In such cases, the transportation costs belong to the BUYER.
8.2.2. If the BUYER has preferred to pay by credit card, the BUYER accepts that he will confirm the relevant interest rates and default interest separately from his bank, and that the provisions regarding interest and default interest will be applied within the scope of the Credit Card Agreement between the Bank and the BUYER in accordance with the provisions of the legislation in force. commits.r.
SHIPMENT/DELIVERY PROCEDURE
9.1. SHIPMENT:
With the sending of the order confirmation e-mail, the product/products are given to the cargo company with which the SELLER has an agreement.
9.2. DELIVERY:
Delivery address : .…….
Delivery Person :………
Shipping Fee: .. TL,p,
9.2.1. The shipping price is added to the total amount of the order and is paid by the BUYER. It is not included in the product price. The product/products will be delivered to the BUYER's address with the SELLER's contracted cargo.
9.2.2. The SELLER may not reflect all or a part of the shipping fee to the BUYER, depending on the campaigns it carries out at the time of sale and/or announces the terms on the website. The SELLER reserves the right to change the methods and methods applied for the shipping fee in the future.
9.2.3. The delivery time is 30 days from the sending of the Order confirmation mail and the conclusion of the contract. This period can be extended for a maximum of ten days, provided that the BUYER is notified in writing or with a continuous data carrier. The products are sent to the regions where the cargo companies do not deliver to the address by telephone notice.
9.2.4. In regions where the Cargo Company delivers once a week, there may be a delay in the specified day in cases such as inaccuracies or deficiencies in the shipping information, some social events and natural disasters. The BUYER cannot be held liable to the SELLER due to these saggings.
9.2.5. If the product is to be delivered to a person / organization other than the BUYER, the SELLER is not responsible for the extra shipping costs that may arise from the person / organization not accepting the delivery, inaccuracy in the shipping information and / or the BUYER's absence. If the product/products did not reach the customer within the specified days, the delivery problems should be reported to the customer services at monsieurchaussette.co immediately.
9.2.6. In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company representative is of the opinion that the package is not damaged, the BUYER has the right to open the package and have the products checked that the products were delivered undamaged and to request that the situation be determined with a report. After the package is received by the BUYER, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is kept, the situation should be reported to the SELLER's Customer Services as soon as possible with the copy of the report remaining in the BUYER.
PROCEDURE REGARDING THE RIGHT OF PRODUCT RETURN AND WITHDRAWAL
10.1. PRODUCT RETURN:
10.1.1. The BUYER has the right to withdraw from the contract within fourteen days after receiving the goods, without giving any reason and without paying any penalty.
10.1.2. The period of use of the right of withdrawal will start from the delivery of the final product to third parties, excluding the carrier company, that you determine for you or on your behalf in multiple orders, and from the delivery of the product to third parties, excluding the carrier company, that you have determined for single orders.
10.1.3. The notification of the right of withdrawal can be sent to one of the addresses below in clear and written form.
Withdrawal Notice
Email: :
Fax: :
Post adress: :
10.1.4. The right of withdrawal period starts from the day the goods are delivered to the BUYER. The return shipping cost of the returned product or products is covered by the SELLER without any additional costs. For orders placed outside of Turkey regarding the shipping cost, differences in tax fees may be requested. In the event that the BUYER uses its right of withdrawal, the SELLER will be carried out within fourteen days at the latest, unless there is any situation that justifies the delay in the return of the product price.
10.1.5. There is no right of withdrawal for the goods prepared in line with the BUYER's wishes and/or his personal needs.
10.1.6. The decrease in the value of the goods received, the fact that it has been used or the existence of a reason that makes it impossible to return does not prevent the use of the right of withdrawal. However, if the decrease in value or the impossibility of return is due to the fault of the consumer, the SELLER must compensate the value or decrease in the value of the goods.
10.1.7. For product return, the return request must be forwarded to customer service first. The return information of the product is transmitted to the BUYER by the SELLER. After this communication, the product; It must be delivered to the SELLER via the cargo company that makes the delivery to the BUYER's address, together with the invoice containing the information about the return. If the returned product reaches the SELLER, it is accepted as a return if it meets the conditions specified in this contract, and the return payment is made to the BUYER's credit card/account. The price cannot be refunded until the product is returned to the SELLER. The time of reflection of refunds to credit card accounts is at the discretion of the relevant bank.
10.1.8. If the purchase is made with a credit card and in installments, the refund procedure to the credit card will be applied as follows: If the BUYER has sent the purchase request for the product in installments, the Bank makes the repayment to the BUYER in this number of installments. After the SELLER pays the entire product price to the bank at once, in case the installment expenditures made from the bank POS are returned to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not become victims. The installment amounts paid by the BUYER until the cancellation of the sale, if the return date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the BUYER will pay the installments paid before the return for another month, after the installments of the sale are over, equal to the number of installments paid before the return receivables and will be deducted from existing debts.
10.1.9. In case of return of goods and services purchased with a card, the SELLER cannot pay the BUYER in cash in accordance with the contract it has made with the Bank. In the event of a return transaction, the member workplace, namely the SELLER, will make the refund via the relevant software, and since the member workplace, the SELLER, is obliged to pay the relevant amount to the bank in cash or on credit, the BUYER cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the BUYER has paid the amount to the Bank at once.
PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
There is no right of withdrawal in the contracts regarding the goods/services listed below, even if they have not been used/used:
Goods prepared in line with the special requests of the BUYER or his personal needs (including those that are customized to the person / personal needs by making changes or additions, and special products imported / supplied from the country or abroad based on the BUYER's order)
Cosmetics and similar products, chocolate, etc. perishable or expired goods, such as foodstuffs,
Cosmetics, swimwear, underwear products, etc. Goods and disposable products whose protective elements such as packaging, tape, seal, package have been opened after delivery and which are not suitable for return in terms of health-hygiene,
Products that are mixed with other products after delivery and cannot be separated due to their nature,
Opened books, CDs, DVDs, audio and video recordings, software, etc., with protective elements such as packaging, tape, seal, package. all kinds of products with digital content and computer consumables,
Goods related to periodicals such as newspapers and magazines, other than those provided under the subscription agreement,
Goods or services whose price changes depending on the fluctuations in the financial markets and which are not under the control of the seller/supplier,
In the event that the packages of the services performed instantly in the electronic environment or the intangible goods delivered to the consumer instantly, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables have been opened by the BUYER,
In accordance with the Regulation, it is not possible to return other goods and services that are considered outside the scope of distance sales in accordance with the relevant legislation in general, and the cases where the BUYER has purchased for commercial / professional purposes. In addition, before the expiration of the right of withdrawal, it is not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer, in accordance with the Regulation.
GUARANTEE
Products that are used and cleaned in accordance with the instructions for use are guaranteed for 2 years against all kinds of manufacturing defects.
SECURITY
13.1. All personal data belonging to the BUYER and within the scope of this distance sales contract can be used for the purpose of providing the service, creating customer portfolios, conducting quality follow-up processes, carrying out post-service transactions such as returns and withdrawals, and improving their services.
13.2. Your card information is not seen and recorded by us in transactions carried out by the BUYER directly by banks and similar card institutions online. Credit Card information is only securely transmitted to the relevant banks during the collection process and used for provisioning, and is deleted from the system after provision.
13.3. The information communicated by the BUYER to the SELLER for the purpose of making payment with the information specified in this contract will not be shared with third parties by the SELLER.
13.4. Information such as e-mail address, postal address and telephone belonging to the BUYER are only used by the SELLER for standard product delivery and information procedures. This information is required for the purpose of delivering the purchased product to you.
13.5. In case the BUYER contacts the SELLER, the contact information and details can be processed in order to fulfill the requirements of the complaints and requests, to carry out these processes and to create the customer portfolios.
13.6. In some periods, commercial electronic messages such as campaign information, information about new products, promotional information may be sent to the BUYER after its approval.
13.7. The SELLER shall share the name, surname, address and telephone information of the BUYER with the relevant cargo service providers in order to deliver the orders.
13.8. The SELLER will only be able to disclose this information to the relevant public institutions and organizations within the scope of its legal obligation or legal obligation. If the SELLER has the requested information within the scope of any judicial investigation with documented research capacity, it may provide it to the relevant authority.
AUTHORIZED COURTS AND EXECUTION OFFICES IN CASE OF DISPUTES
In the event of a dispute arising from the implementation of this contract, the SELLER records (including records in magnetic media such as computer, sound recordings) constitute definitive evidence.
Without prejudice to the relevant provisions, this Agreement is in effect until the parties fulfill their payment/delivery obligations.
In terms of the terms of this contract, Turkish law will be applied and the Consumer Arbitration Committees and the Consumer Courts in the SELLER's place of residence are authorized up to the value announced by the Ministry of Industry and Trade in December every year.
With the confirmation of the order, the BUYER is deemed to have accepted all the terms of this contract.